Why should I choose WORDPARTNERS?

How to calculate service fee?

Is there any minimum charge?

How can I minimize the cost if I require frequent and large scale business writing or translation works?

Will the calculation of pre-payment differ subject to the amount of service fee charged?

Is there any discount available?

How shall I pay?

How can the confidentiality of customer’s work be protected?

How can I receive the completed works?

 

 

 

 

 

 

Q : Why should I choose WORDPARTNERS?

A :  We have excellent qualifications in extensive fields and can provide both corporate customers with the best language solutions for generating most profit and individual customers to suit their needs.

 

 

 

 

 

 

Q : How to calculate service charge?

A : Subject to the complexity of the language concerned, we will generally charge on the basis of number of words involved. However, higher rate will be charged if the work involves professional knowledge or has to be completed within short period of time. We will confirm you of our charge in writing in each occasion.

 

 

 

Q : Is there any minimum charge?

A : Yes, irrespective of the number of words to be involved, the minimum charge for translation work is HK$200, and HK$300 for business writing.

 

 

 

 

Q : How can I minimize the cost if I require frequent or  large scale business writing or translation works?

A : We can provide you with tailor-made monthly service package that can enjoys the most favorable charge rate. Please contact our sales representatives for details.

 

 

 

 

 

 

 

Q : Will the calculation of pre-payment differ subject to the amount of service charge?

A : Yes, there are two scenarios:
(i) For those works charged at or under HK$2,000, customer has to pay in full the service charge upon confirming order with us in writing. 
(ii) For those works charged over HK$2,000, customer will only be required to pre-pay fifty (50) percent of the total service charge upon confirming order with us in writing. The outstanding fifty (50) percent of the service charge shall be paid upon final completion of the work.

 

 

Q : Is there any discount available?

A : Irrespective of the amount of service charge (except minimum charge), customers can enjoy a five (5) percent discount if he/she/it pays in full upon confirming an order in writing with us.

 

 

 

Q : How shall I pay?

A : You may deposit the required service fee directly to our bank account at The Bank of East Asia, Hong Kong (Account Number : 015-140-40-03564-2). Please fax to us copy of your deposit form subsequently. Alternatively, you may send your cheque made payable to “Wordpartners Language Consultant Limited” to us for handling. Upon confirming your payment, we will issue to you an official receipt for your record.

 

 

 

 

Q : How can the confidentiality of customer’s work 
      be protected?

A : To keep strict confidence of customers’ commercial secrets is one of our committed pledges. To safeguard customers’ interest in this respect, we will guarantee in writing to our valued customers of not allowing any unrelated parties to have access to such data / information.

 

 

 

Q : How can I receive the completed works?

A : Customers can receive both the hard copy and softcopy of the works. For Hong Kong customers, they will usually receive the hard copy at their business addresses. Overseas customers may choose to receive hard copy either by post or by fax. For all customers, they will in the first place receive their respective soft copies at their designated email addresses.